During the 2024 Paris Olympic and Paralympic Games, in consultation with the airport and the airlines, the ground handling staff implemented a new organisation enabling disabled and reduced-mobility passengers to have their personal wheelchairs made available to them at the door of the aircraft.
This change required precise coordination between the ground handling assistants involved in assisting passengers with reduced mobility and the hold baggage handling teams. This new service will be continued after the 2024 Paris Olympic and Paralympic Games to improve the quality of service for disabled and reduced-mobility passengers.