Sources of inspiration, sharing experiences, testimonials about the richness of ground handling professions and careers: we give a voice to key players in our sector.
Today, we meet Thomas Desplanques, who took over the reins of ICTS France and its subsidiaries on 1 September 2025, after serving as Managing Director of CESG (a specialist in general security for premium markets).
He has also been chairing Aeria for several months and wishes to further position ICTS France and its multiple brands as a multi-specialist player offering its clients the opportunity to benefit from a comprehensive range of high-quality services (safety, security, canine detection, training and reception) combining expertise and hospitality.
From travel to security, including B2B trade shows
“I began my career in the travel and tourism industry with extensive professional experience working with airlines and tour operators for around fifteen years before joining the international B2B trade show organisation, then moving into the security and safety sector.“
The meaning of service
“I have always cultivated a sense of service: that is what I like to embody.“
Complexity and questioning
“Airport jobs require us to constantly re-evaluate our approach. The challenges we face in providing assistance and welcoming passengers during stopovers are becoming increasingly complex.“
Meeting the challenges of innovation
Human and technological innovation will make all the difference in the years to come. The many challenges they pose must mobilise the entire profession.