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Airport tensions: towards better management of unruly passengers

Airport tensions: towards better management of unruly passengers

by Didier Montegut | Nov 17, 2024 | CSAE news

With the increase in aggressive and disrespectful behaviour by some passengers, airport staff are facing an increasingly tense reality. Security guards, ground handling assistants, retail and catering staff are all exposed to an upsurge in incivilities on the part of...
Optimising ground operations: a look back at a key workshop at the États de l’Air

Optimising ground operations: a look back at a key workshop at the États de l’Air

by Didier Montegut | Oct 28, 2024 | CSAE news

On 3 October, the Ecole Nationale de l’Aviation Civile Alumni (ENAC Alumni), in partnership with the Ecole Nationale de l’Aviation Civile (ENAC) and the Direction Générale de l’Aviation Civile (DGAC), organised the fifth edition of the ETATS DE...
New tax hike on air transport: a threat to the ground handling industry

New tax hike on air transport: a threat to the ground handling industry

by Didier Montegut | Oct 24, 2024 | CSAE news

The government’s proposed amendment to raise taxes on air transport is causing great concern among the ground handling industry. The tax hikes are likely to lead to a significant reduction in air traffic, with serious consequences for the already fragile sector....
Pedestrian and road traffic: aiming for “0 accidents” on the slopes

Pedestrian and road traffic: aiming for “0 accidents” on the slopes

by Didier Montegut | Oct 21, 2024 | CSAE news

On 2 October, as part of the French Air Safety Network (RSAF) days, airport operational staff presented the actions put in place to strengthen prevention and safety. Under the aegis of the Directorate General of Civil Aviation (DGAC), these exchanges have helped to...
Air States Day: understanding the strategic challenges of ground handling

Air States Day: understanding the strategic challenges of ground handling

by Didier Montegut | Oct 17, 2024 | CSAE news

CSAE members led a workshop on Ground Handling at the ETATS DE L’AIR Day organised jointly by the DGAC and ENAC ALUMNI on 3 October. Ground handling: a little-known but vital activity presenting the wide range of activities carried out by ground handlers, their...
Paris 2024 Games: a tailor-made service for passengers with reduced mobility

Paris 2024 Games: a tailor-made service for passengers with reduced mobility

by Didier Montegut | Oct 15, 2024 | CSAE news

During the 2024 Paris Olympic and Paralympic Games, in consultation with the airport and the airlines, the ground handling staff implemented a new organisation enabling disabled and reduced-mobility passengers to have their personal wheelchairs made available to them...
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